YG Issues Apology for ‘Zero Visibility’ Seats at BLACKPINK Concert and Commits to Follow-Up Measures

YG Entertainment has come forward with an apology following complaints from fans who attended BLACKPINK’s recent concerts at Goyang Sports Complex Main Stadium on July 5 and 6. The issue centered around the N3 section, where many fans found their view completely blocked during the show.

The problem stemmed from large screens placed in front of the N3 seats, which were meant to improve the viewing experience due to the console setup directly in that area. Despite the presence of extended LED screens, it turned out they didn’t help much, leaving the seats with almost zero visibility of the stage throughout the roughly two-hour performance.

Many who purchased tickets for this area—priced around 130,000 KRW (about $95 USD)—were understandably upset, especially since the only warning during ticket sales mentioned possible “view obstruction due to equipment,” without clarifying that these seats would have no clearance at all. Fans have been demanding refunds after realizing they couldn’t see the members live even though the section faced the stage directly.

In response, YG Entertainment issued an official statement on the afternoon of July 7 addressing the situation and promising follow-up measures for those affected:

"We sincerely apologize for the inconvenience caused to audience members in the N3 section during BLACKPINK’s concert last weekend, where the view of the stage was significantly obstructed." YG Entertainment

"Although we installed extended LED screens to improve the viewing experience due to the console setup in front of the N3 area, it regrettably did not resolve the issue as intended. We are currently preparing follow-up measures for those who reported discomfort with the seating. Further details will be provided through the ticketing platform." YG Entertainment

As fans await further updates from YG, this incident has sparked significant discussion about concert seating arrangements and transparency in ticketing notices, highlighting the importance of clear communication when visual access may be compromised.