BTS Members Personally Apologize to Fans Amid Growing Backlash
BTS is facing backlash after their June 12 concert in Busan was delayed over an hour due to management failures.
The BTS WORLD TOUR ‘ARIRANG’ event at Asiad Main Stadium in Yeonje District ran into major issues with entry procedures and fan gift distribution. The concert started one hour and fifteen minutes late, sparking frustration among fans and attendees.
In response, BIGHIT Music issued an official apology on social media addressing the delay and inconvenience.
[NOTICE] Apology Concerning the Delayed Start of BTS WORLD TOUR ‘ARIRANG’ IN BUSAN on June 12
Hello.
This is HYBE.
We sincerely apologize to everyone who attended the BTS WORLD TOUR ‘ARIRANG’ IN BUSAN today, June 12, for the significant inconvenience caused by the delayed…
— BTS_official (@bts_bighit) June 12, 2026
Soon after, BTS members Jimin and Jungkook addressed the issue during a Weverse livestream, apologizing to fans “on behalf of BIGHIT.” Jimin admitted they didn’t know the exact cause but expressed regret that fan gifts caused problems despite good intentions.
Thank you for coming today. The circumstances at the venue weren’t very good and we’re sorry about that.
We’re sorry.
I actually didn’t hear what went wrong. I heard they’re analyzing it and I think they did do that. And we asked them to prevent this from happening…
— christa⁷ 아리랑 (@ryuminating) June 12, 2026
We apologize on behalf of BigHit.
Apologies! bows head
I feel sorry too. And actually rather than saying that it was the company’s fault, I think the setback occurred during organization.
— christa⁷ 아리랑 (@ryuminating) June 12, 2026
Fans quickly reacted with anger, criticizing the lack of accountability from the event organizers and local government. Many pointed out that the BTS members should not have had to apologize for issues caused by poor venue management.
its quite clear that was poor organisation from the venue and the city of busan. its become a repeating pattern at this point https://t.co/5Bbd1GkhLN pic.twitter.com/BhmxQ2BInh
— olivia IS SEEING BTS (@unrkived) June 12, 2026
the way it was so beyond not their fault is crazy, it was the disrespectful “fans” that literally stole gifts and bad organisation on the venues end https://t.co/P7Ssx4gTmd
— zara ︎ SEEING BTS x8 (@angelhotteok) June 12, 2026
It’s entirely upon the Busan govt & their organizers. They have always failed. Time & again it’s just Armys themselves stopping big mishaps. The members will never be at fault & it’s not even Bighit when everywhere else it went fine. https://t.co/C1qDONEqXg
— ⁷ ⊙⊝⊜ (@__LY_BTS) June 12, 2026
It actually infuriates me that they were put in a position where they had to apologize on anyone’s behalf. Like blood-boiling levels of fury going on in my veins rn. https://t.co/MCPKI1etpc
— chels⁷ (@highwavescoming) June 12, 2026
WHY ARE THEY APOLOGISING TELL BUSAN GOVT TO APOLOGISE https://t.co/OFFd1yBYn7
— anoo 아리랑⁷ (@Anewanoo7) June 12, 2026
As the controversy unfolded, ARMYs demanded the Busan government and event organizers take responsibility for the chaotic concert experience. Fans remain upset that BTS had to apologize for issues outside their control.